Terms of Service

Terms of Service

Last updated: April 09, 2026

These Terms of Service explain the rules and conditions for using the Russell Bromley website, browsing products, placing orders, making payments, and accessing customer support.

Overview

This website is operated by Russell Bromley. Throughout these Terms of Service, “we,” “us,” and “our” refer to Russell Bromley. By visiting our website or purchasing from us, you agree to follow these terms, including any policies referenced on this website.

Please read these terms carefully before using the website. If you do not agree with these terms, you should not use the website or place an order.

Acceptance of Terms

By accessing the Russell Bromley website, browsing products, creating an account, submitting information, or placing an order, you confirm that you accept these Terms of Service.

We may update, change, or replace parts of these terms from time to time. Continued use of the website after updates are posted means you accept the revised terms.

Online Store Terms

You agree to use the Russell Bromley website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

  • You may not use our products or website for illegal or unauthorized purposes.
  • You may not attempt to disrupt, damage, copy, scrape, or misuse any part of the website.
  • You may not submit false, misleading, or fraudulent information when placing an order.
  • You are responsible for ensuring that your account and order information is accurate and current.

Product Information

Russell Bromley works to present product information, images, descriptions, colors, sizes, and availability as clearly as possible. However, product display may vary depending on your device, screen settings, or browser.

Product descriptions, prices, and availability may be updated at any time without notice. We do not guarantee that all product details will be error-free, complete, or current at all times.

Pricing and Availability

Prices are displayed on the website and may change without notice. Product availability is not guaranteed until your order is accepted and processed.

If an item becomes unavailable after you place an order, or if there is a pricing or product information error, Russell Bromley may contact you to resolve the issue, update the order, or cancel the affected item.

Orders and Payment

When you place an order, you agree to provide accurate billing, shipping, payment, and contact information. Orders are subject to review and acceptance.

  • We may refuse, cancel, or limit an order if information appears inaccurate, incomplete, unauthorized, or suspicious.
  • Payment must be successfully completed before an order can be processed.
  • Order confirmation does not guarantee acceptance if an error, payment issue, or availability issue is identified.
  • You are responsible for checking your order details before submitting payment.

Shipping Policy Reference

Russell Bromley offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destinations, customs coverage, and delivery-related information are explained separately in that policy.

By placing an order, you agree to review and follow the shipping information provided at checkout and in our Shipping Policy.

Return Policy Reference

Russell Bromley offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund timing, exchange guidance, and return instructions are explained in that policy.

Customers must contact customer service before sending any return. Returns sent without following the required return instructions may not be accepted.

Account Information

If account features are available on the Russell Bromley website, you are responsible for keeping your login details secure and for all activity that occurs under your account.

Please contact us promptly if you believe your account information has been used without permission or if you need help updating account details.

Prohibited Uses

You may not use the Russell Bromley website, products, content, or services for prohibited activities, including but not limited to:

  • Violating any applicable law, regulation, or third-party right.
  • Submitting false, misleading, abusive, harmful, or fraudulent information.
  • Attempting to interfere with website security, functionality, or access controls.
  • Uploading or transmitting viruses, malware, or harmful code.
  • Collecting or using website content, customer information, or store data without permission.
  • Using the website in a way that may damage Russell Bromley or other users.

Intellectual Property

The content on the Russell Bromley website, including text, images, graphics, logos, product presentation, page design, and other materials, is owned by or licensed to Russell Bromley unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or exploit website content without written permission from Russell Bromley.

Third-Party Links

The Russell Bromley website may include links to third-party websites, tools, payment services, or other resources. These third-party services are not controlled by Russell Bromley.

We are not responsible for the content, policies, security, or practices of third-party websites or services. You should review their terms and policies before using them.

Disclaimer

Russell Bromley provides the website, products, and services on an “as available” basis. We work to keep information accurate and the website functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or fully current.

Product use, care, sizing, and fit may vary by customer and item. Please review product details carefully before purchasing.

Limitation of Liability

To the fullest extent permitted by applicable law, Russell Bromley will not be responsible for indirect, incidental, special, or consequential damages arising from your use of the website, products, or services.

Nothing in these terms is intended to limit rights that cannot legally be limited. If an issue occurs, please contact us so we can review the matter and assist where appropriate.

Changes to These Terms

Russell Bromley may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

It is your responsibility to review these terms periodically. Continued use of the website after changes are posted means you accept the updated terms.

Contact Information

If you have questions about these Terms of Service, your order, Free Worldwide Shipping, 30 Days Free Returns, or any store policy, contact Russell Bromley at support@russellandbromleylondon.com.